De-Florishtop Afrik / Commerce & customer relationships

From the right product
to the next step.

Building materials need clear information and a practical route to purchase. We built a regional commerce platform that connects product discovery, enquiries, quotations, customer accounts and order handling.

Visit the public website
Business
Building protection & construction materials
Our work
Regional storefront, customer portal & administration
Focus
Product information & the purchase journey

The business need

Make the product clear.
Keep the enquiry moving.

A buyer looking for building protection materials needs to find the right product, understand the available pack and know how to ask for a quotation or proceed with an order.

A regional business also needs to keep country, language, currency and availability in context. A product shown online should follow the information approved by the business, and a customer’s next step should reach the team handling it.

We connected a product-led public storefront to catalogue administration, customer accounts and the quotation and order workflows behind the sale.

What we built

The shopfront and
the work behind it.

A customer-facing experience supported by tools for the people managing the business.

Product discovery

Search, categories, pack details and supplied product photographs help buyers explore the catalogue.

Regional context

Country-specific catalogue and pricing controls support Ghana, Nigeria, Benin, Togo and Liberia, with English and French content handling.

Enquiries & quotations

Customer enquiries can feed a staff quotation workflow, with shared offers and recorded customer responses.

Customer accounts

Purchasing profiles, saved destinations, account-owned orders and repeat-order tools support returning buyers.

Catalogue & stock controls

Staff maintain product information, publication approvals, stock receipts and movements through protected workspaces.

Order handling

Basket review, market rules, order records and fulfilment workflows keep the purchase connected to the work that follows.

What the system makes possible

A clearer path
from interest to action.

A buyer can discover a product and take the next step in the right market context. The team can maintain the information, work through quotations and retain customer and order records in the connected platform.

It gives the business a way to serve customers through a structured process that continues beyond the public page.

The public storefront and catalogue are live. Screens are existing public-page captures. Regional selling, stock, payment and delivery options depend on business configuration; the presence of a country option does not imply unrestricted trading in that market.

Selling products or managing customer enquiries?

Give customers
a clearer next step.

We can help connect what people see online to the team and records behind your business.

Next project / Nkunim Phones →
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Next: the team reviews your business needs so the conversation can start with the right questions.