🍪 Cookie Policy

How we use cookies and similar tracking technologies

Last Updated: November 22, 2025

📋 What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing site traffic, and understanding how you interact with our services.

This Cookie Policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.

🔍 Types of Cookies We Use

✅ Essential Cookies (Required)

These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and maintaining your session while logged in.

Examples:

• Authentication tokens (keeps you logged in)
• Session identifiers (maintains your browsing session)
• Security cookies (protects against unauthorized access)
• Load balancing (ensures optimal performance)

Duration: Session cookies (deleted when you close your browser) or persistent cookies (typically 30 days to 1 year)

⚠️ These cookies cannot be disabled as they are essential for the website to work.

📊 Analytics Cookies (Optional)

We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and provide a better user experience.

Services:

• Google Analytics: Website traffic analysis, page views, user behavior
• Performance Monitoring: Page load times, error tracking
• User Flow Analysis: Understanding navigation patterns

Data Collected:

• Pages visited and time spent on each page
• Referring website or source
• Browser type, device type, and screen resolution
• Geographic location (country/city level only)
• Anonymous visitor ID (no personal information)

Duration: Up to 2 years

⚙️ Functional Cookies (Optional)

These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing customized content.

Features:

• Language preferences
• Theme selection (dark mode/light mode)
• Remembering form inputs and selections
• Chat widget preferences
• Project quote wizard progress

Duration: 30 days to 1 year

🌐 Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We do not control these cookies, and they are subject to the respective third party's privacy policy.

Third-Party Services:

• Google Analytics: Website traffic analysis
→ View Google's Privacy Policy
• Social Media Platforms: Social sharing buttons and embedded content
(Facebook, Twitter/X, LinkedIn - when present)

⚠️ We recommend reviewing the privacy policies of these third-party services to understand their data collection practices.

⚙️ How to Manage Cookies

You have the right to accept or reject cookies. You can manage your cookie preferences through your browser settings. Please note that blocking certain cookies may impact the functionality of our website.

🌐 Browser Cookie Settings

Most web browsers allow you to control cookies through their settings:

•
Google Chrome: Settings → Privacy and security → Cookies and other site data
→ Chrome Cookie Guide
•
Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
→ Firefox Cookie Guide
•
Safari: Preferences → Privacy → Manage Website Data
→ Safari Cookie Guide
•
Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
→ Edge Cookie Guide

🚫 Opt-Out Tools

You can also use these tools to opt out of analytics tracking:

• Google Analytics Opt-out: Browser Add-on
• Your Online Choices: www.youronlinechoices.com
• Network Advertising Initiative: Opt-out Tool

🔒 "Do Not Track" Signals

Most browsers support "Do Not Track" (DNT) settings. While we respect your privacy preferences, please note that DNT is not universally implemented. We honor DNT signals for our own analytics, but third-party services may not recognize them.

⏱️ Cookie Data Retention

Different cookies have different retention periods:

Session Cookies: Automatically deleted when you close your browser
Essential Cookies: Typically retained for 30 days to 1 year for security and functionality
Analytics Cookies: Retained for up to 2 years to understand long-term trends
Preference Cookies: Retained for 30 days to 1 year to remember your choices

You can delete cookies at any time through your browser settings. Deleting cookies may affect your user experience and require you to re-enter your preferences.

✋ Your Rights

Under data protection laws (including GDPR and CCPA), you have the following rights regarding cookies:

✅ Right to be informed: We provide clear information about our cookie usage
✅ Right to access: You can request information about cookies stored on your device
✅ Right to refuse: You can decline optional cookies through browser settings
✅ Right to delete: You can delete cookies at any time
✅ Right to opt-out: You can opt out of analytics and tracking cookies

📝 Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

📞 Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

MicroAI Systems

Email: sales@microaisystems.com

Phone: +233 244486837 | +233 544230568

Website: www.microaisystems.com

Location: BR253 Pasture St. Takoradi, Ghana

Response Time: Within 24 hours

📚 Additional Resources

For more information about privacy and data protection:

• Privacy Policy - Learn how we collect, use, and protect your personal information
• Terms of Service - Review our terms and conditions
• UK ICO Cookie Guidance - Official guidance on cookies and similar technologies
• GDPR Cookie Compliance - Understanding cookie compliance under GDPR

📌 Quick Summary

✅ We use essential cookies required for site functionality (cannot be disabled)
📊 We use optional analytics cookies to improve our services (can be disabled)
🍪 You can manage cookie preferences through your browser settings
🔒 We respect your privacy and comply with GDPR/CCPA regulations
📧 Contact us at sales@microaisystems.com for questions